Provoking profitable behavior from consumers today requires something extra; a complex stew of insight, originality, relevance, and creativity. | We think about it this way: At two hundred eleven degrees, water is just very hot water. At two hundred twelve degrees, that same water begins to boil. One seemingly insignificant degree. But it’s this extra one that initiates water’s transformation from liquid to gas. | We believe generating marketing success requires a transformation as well. That transformation might take place in the mind of your audience, in mass culture, or even within your organization. No matter where it happens, motivating interest, engagement and action require that you have an impact on them first; that you provoke a reaction.
